Action:

1) Visually inspect the entire video cable for obvious damage.
2) Remove the video connector and inspect for broken or damaged pins:

a) Turn off the computer and disconnect the power cables.
b) Remove the video cable from the back of the video card:

1] Unplug the display unit's power cable from the surge protector or wall socket.
2] Use a small flat-tip screwdriver to loosen screws holding the video data cable onto connector on back of computer.
CAUTION: Forcing it could damage connector pins or socket; ensure the screws are completely loosened.
3] Inspect the connector plug and socket for bent or broken or damaged pins.

Question:

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